Purchase & Delivery

We will be happy to assist you with any questions you may have about our products. Here are some common questions regarding our ordering process. Feel free to call our sales office at 570-758-3056 if you have additional questions.

How to purchase a building from Susquehanna Outdoors:

  1. Display model or new order: There are 2 ways to find your perfect shed; you can pick one off our Danville sales lot, we have over 30 structures in stock around the calendar, or you can order a building with the style and colors that best fit your needs.
  2. Do you have buildings on display where we can come and look? There are always buildings on display at our sales lot located at 2372 Continental Blvd, Danville PA and you are more than welcome to come check them out. You’re welcome to browse our display models anytime including after hours and on Holidays, but if you want to speak to a salesperson it is best to call ahead to make sure someone will be in the office.
  3. Who do I ask for when I call? If calling the Susquehanna Outdoors Danville office ask for David Smucker Jr, he is the sales manager.
  4. Where to order: You can finalize your purchase in person at our office, or by phone or email. We will be happy to walk you through the many options we have on our lot, or show you pictures from the 1000’s of buildings we’ve built in the past, we can also give you an itemized quote while you wait or email one to you.
  5. How to pay for your building: When placing an order, we require a 35% down payment to finalize the order and start the building process. The remaining balance is due upon delivery and you can give the delivery guy a check or call the office with your credit card number. We accept check or cash, Mastercard, Visa or Discover card.
  6. How soon can we deliver? If you choose one of our display models, we can usually deliver within 1 week if you’re ready and sometimes as soon as the next business day. If you place an order there is a 4 to 6 week time period from the time you order to the delivery date depending on the season and the building style.
  7. Do we provide free site evaluations and estimates? Yes we do, if you’re not sure if we can deliver your building to your site we will be glad to stop by and check it out. There is no charge to meet you at your site provided it’s within an hour of one of our offices. All quotes are free.

Warranty Information:

Susquehanna Outdoors has a 5 Year Top to Bottom Warranty on our standard line of storage sheds and garages. The warranty covers structural areas including the floor, walls, roof, doors and windows. This warranty is non-transferable and applies only to the original owner and the original location the building was delivered to. Relocating or selling your structure will void the warranty. Your warranty may be voided if the structure is not placed on a properly prepared stone foundation. If used and maintained properly, Susquehanna Outdoors guarantees that your structure will remain structurally sound for many years. Normal wear and tear, fading of exterior siding, paint or stain, which is common of any outdoor product that is exposed to natural elements, is not covered under the warranty. Some settling may occur over time and you may need to use a jack to raise and relevel the shed if the doors start to rub or stick. You may also need to periodically paint, caulk and keep vegetation from growing around the edges of the structure which can cut off air circulation. Warranty does not cover damage caused by neglect, improper maintenance or acts of God.

Delivery & Site Preparation

  1. What is our delivery area? We offer free delivery within 20 miles of Danville PA but can deliver anywhere in Pennsylvania and the surrounding states for an additional delivery fee.
  2. Are our buildings built on site or delivered completely assembled? That depends on the size and style. The A-Frame, Cape Cod, Dutch, Quaker, Saltbox, Cottage & Carriage House styles are built at our shop and delivered finished and ready to use immediately. The Colonial Barn, Patriot Barn, Country Club and Two-Story Barns are partially built at our shop and completed on site after delivery; we deliver these styles without the roof on but with the 1st floor and walls assembled. The roofing materials are shipped with the building and our crew assembles the roof on site after delivery.
  3. How do I know if you can deliver to my site? Each delivery is unique, but the rule of thumb is the clearance between obstacles should be 2 feet more than the total width of your barn, and most barns require 14’ high clearance when on the trailer. If we can’t access your site with our delivery truck or mule, we can build your barn on site, although this will cost more.
  4. What kind of equipment do we use for delivery? Your site needs to be accessible by our delivery truck which is a four-wheel drive pickup truck with a trailer that’s approximately 24 foot long. If we can’t access your site with our truck, we can use the Mule. The Mule is a piece of equipment that can place your shed on the pad without driving the truck and trailer to the pad.
  5. What do you need to set the building on? A level site is required to set your building on, ideally a pad of stone 3 to 4 inches thick. It is very important that your shed pad is as level as possible as this helps to prevent the building from sagging or twisting and keeps the doors working properly. Please be aware that if the shed pad is not prepared properly your shed warranty could be voided. Cinder blocks or bricks are not recommended to set your building on. Most buildings will settle a little over time, and when placed on blocks your floor could start to sag and chances of the building shifting or the doors becoming misaligned are greatly increased.
  6. How do I install the shed pad? We recommend setting your shed on a stone pad, 3 to 4 inches thick and using 1B or 2B stone, any small stone or gravel should work fine. The stone pad should be 1 foot larger than your shed on all sides; example: a 10×16 shed should have a 12×18 stone pad. A popular option for shed pads is to build a border around the perimeter to keep the stone in place. You can use pressure treated beams, railroad ties or rock borders. Buildings can also be set on a concrete pad, but if a stone pad is prepared properly it works very well and costs a lot less than a cement pad.
  1. Do we install shed pads? Yes we do! We now offer full service site preparation and shed removal, we have the experience and equipment needed to get the job done whether that’s installing a simple shed pad, or tear down and disposal of your old shed. Our standard shed pad installation includes leveling your site and removing sod as needed, installing textile weed barrier and approximately 4” of stone. (textile helps to prevent weeds from growing into stone pad, helps with erosion control and extends drainage life) Need your old shed torn down & removed? We also offer shed tear down and disposal services, brush removal, etc.
  2. Access to the shed pad is the buyer’s responsibility: The buyer is responsible for removal of any tree branches, fences, or other obstacles that may hinder access to the site or damage your building during delivery and unloading. Driveways and gate openings need to be no less than 2′ wider than the base of the building, and most deliveries need at least 14′ high clearance. If crossing neighboring properties is necessary, please gain permission prior to delivery. Most deliveries are done with a four-wheel drive truck, but be aware that some of our buildings, especially horse barns and two-story barns, are very heavy and if crossing yards or fields the delivery truck may leave ruts or spin marks. If the site is too wet to deliver your building, please notify us no later than 6 hours before delivery. If the delivery truck is delayed more than one hour while delivering your building due to mud or inadequate access, there may be additional delivery fees. Susquehanna Outdoors and the delivery company are not responsible for property damage due to weather or inadequate access to your site.
  3. Do I need a building permit? That is dependent on the building size and location, but for most portable structures there are no permits required. Some of the larger sizes and styles like our Colonial and Patriot Barns will more than likely require a zoning permit. It is your responsibility to contact your local township or code officer and to obtain any necessary permits. If a permit is required Susquehanna Outdoors can provide the drawings and information needed to apply for a permit, and we can also provide our contractor license number or insurance information as needed.